Privacy Policy

1. Introduction
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We recognize that your privacy is important. This Policy discloses the privacy practices for this website (“Website”) and also covers how personal and other information that we receive or collect about you is treated. Please read the information below to learn the following regarding your use of the Website.
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You acknowledge that by accessing or using the Website, you agree to be bound by this PrivacyPolicy. We reserve the right to change this Privacy Policy at any time. We will notify you about significant changes in the way we treat personal information by updating this Privacy Policy. Your continued use of the Website and after such modifications are posted on the Website will constitute your: (a)acknowledgment of the modified Privacy Policy; and (b) your agreement to abide and be bound by that Privacy Policy.
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IMPORTANT: BY USING THE WEBSITE AND/OR OFFERINGS AVAILABLE ON THESE WEBSITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT ON THE SITE MAY BE PROCESSED BY US OR ON OUR BEHALF IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THE WEBSITE.

‍2. Types of Information We Collect
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To better provide you with information about our services, we may collect certain Personally Identifiable Information and Technical Information from you, as defined below. We will not, however, request health-specific information about you online.
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Definition of Personally Identifiable Information (PII):  This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our Website, such as sending us a message through the “Company Contact Form,” we may ask you to provide certain PII. Examples of PII may include your first and last name, email address, and telephone number. You agree that we may collect any PII voluntarily supplied by you whether or not we have requested it. You must not submit any PII relating to a third party which you do have permission from such third party to provide to us. We do not knowingly collect any information relating to third parties which you do not have permission to provide.

Technical Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Website and what other Website may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Website, what browser you are using, and your Internet Protocol (“IP”) address.

3. How We Collect and Use Information
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We do not collect any PII about you unless you voluntarily provide it to us.  We will primarily use your PII to provide information and service offerings to you. We will also use certain forms of PII and Technical Information to enhance our Website operation, improve our internal marketing and promotional efforts, statistically analyze Website use, improve our information offerings, and customize the Website’ content, layout, and services. We may use PII to deliver information or service offerings to you, and to contact you if you request that we do so. Finally, we may use your PII to enforce our agreements with you, including this Privacy Policy. We may also collect certain Technical Information. For example, we may use your IP address to diagnose problems with our servers, software, to administer our Website and to gather demographic information. If your web browser omits “do not track” signals, or you use other mechanisms that provide you the opportunity to prevent the collection of PII or Technical Information about your online activities, we honor these signals or mechanisms by refraining from collecting information about you.
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4. Cookie Policy
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Depending on how you use our Website, we may store cookies on your computer in order to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file that is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged on to, the area code and zip code associated with your server, and your first name to welcome you back to our Website. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Website may not function properly if you elect to disable cookies.

Types of Cookies We Use
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Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preferences
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistics
Statistic cookies help website owners to understand how visitors interact with the Website by collecting and reporting information anonymously.

5. Release of Information

We will not sell, trade, or rent your PII to others. We do provide some of our service offerings through contractual arrangements made with affiliates, service providers, partners and other third parties (“Service Partners”). We and our Service Partners may need to use some PII in order to perform tasks between our respective website, or to deliver services to you. For example, we use Service Partners to assist us in delivering communications to you; collecting PII voluntarily submitted by you; and to analyze Technical Information.

We will choose Service Partners who adopt and promote strong privacy policies. However, the use of your PII by our Service Partners is governed by the respective privacy policies of those providers and is not subject to our control.

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Any other website linked to or accessible through our Website, including those of our Service Partners, have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy prior to sharing PII with them. We are not responsible for the policies or practices of third parties.

Other than our Service Partners, we do not allow third-parties to collect PII or Technical information about you or your online activities when you use our Website.

Occasionally we maybe required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

6. Updating, Deleting and Correcting Information

We believe you should have the ability to access and edit the PII that you have provided to us. You may change any of your PII in your account online at any time by e-mailing usat privacy@medcase.health.

Please include your name and email address when you contact us.

We encourage you to update your PII promptly if it changes. You may ask to have your PII removed from our systems but note that certain Technical Information may not be deleted. In addition, it may be impossible to delete your information completely without some residual information because of backups.

7. Your California Privacy Rights

Upon your request, California Civil Code Section 1798.83, known as the “Shine the Light” law, requires us to provide to you (a) a list of your personal information, if any, which we have disclosed to third parties for direct marketing purposes in the preceding calendar year, and (b) the names and addresses of those third parties. You may make such a request once per calendar year, and we will provide the information to you free of charge. Please send any requests made pursuant to this section to us by e-mail at privacy@medcase.health. However, as defined under Section 1798.83, we do not currently share any personal information with third parties for their direct marketing purposes.

8. User Choices on Collection and Use of Information

We may, from time to time, send you e-mail and/or newsletters regarding information or services that we feel may interest you. Only Medcase Health (or agents working on behalf of Medcase Health and under confidentiality agreements) will send you these notifications. If you do not want to receive correspondence from us, you can“opt-out” by clicking on the “Unsubscribe” link at the bottom of each correspondence.

You also have choices with respect to cookies as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some parts of our Website may not work properly in your case.

9. Security of Your PII

Across our Website, you can be assured that your PII is secure as we strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of your PII. For example:

We work hard to ensure that the data we collect is reliable, accurate, complete and current. We use PII only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

We limit access to PII only to specific employees, Service Partners, contractors and agents who have a reasonable need to come into contact with your information.

Additionally, we also employ a number of physical, electronic, and procedural safeguards to protect PII. Our secure servers and our data centers are protected by encryption, and our servers reside behind firewalls and password protection.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed.

10. Miscellaneous
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You must be at least 18 years old to have our permission to use our Website. Our policy is that we do not knowingly collect, use or disclose PII about minor visitors. You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, email address, etc.) by you in the comments you post on the Website’ blogs or in other public areas on the Website, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages (including unwanted spam messages) from third parties. Such activities are beyond our control and this Policy does not apply to such information.  

11. Contact Us
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If you have any questions, concerns or inquiries about our Privacy Policy, or our use of your PII, or our privacy practices, please contact us by e-mail at privacy@medcase.health.

Last updated: February 18, 2022

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