Privacy policy

1. Introduction

We recognize that your privacy is important. This Policy discloses the privacy practices for this website (“Website”) and also covers how personal and other information that we receive or collect about you is treated. Please read the information below to learn the following regarding your use of the Website.

You acknowledge that by accessing or using the Website, you agree to be bound by this PrivacyPolicy. We reserve the right to change this Privacy Policy at any time. We will notify you about significant changes in the way we treat personal information by updating this Privacy Policy. Your continued use of the Website and after such modifications are posted on the Website will constitute your: (a)acknowledgment of the modified Privacy Policy; and (b) your agreement to abide and be bound by that Privacy Policy.

IMPORTANT: BY USING THE WEBSITE AND/OR OFFERINGS AVAILABLE ON THESE WEBSITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT ON THE SITE MAY BE PROCESSED BY US OR ON OUR BEHALF IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THE WEBSITE.

2. Types of Information We Collect

To better provide you with information about our services, we may collect certain Personally Identifiable Information and Technical Information from you, as defined below. We will not, however, request health-specific information about you online.

Definition of Personally Identifiable Information (PII):  This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our Website, such as sending us a message through the “Company Contact Form,” we may ask you to provide certain PII. Examples of PII may include your first and last name, email address, and telephone number. You agree that we may collect any PII voluntarily supplied by you whether or not we have requested it. You must not submit any PII relating to a third party which you do have permission from such third party to provide to us. We do not knowingly collect any information relating to third parties which you do not have permission to provide.

Technical Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Website and what other Website may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Website, what browser you are using, and your Internet Protocol (“IP”) address.

3. How We Collect and Use Information

We do not collect any PII about you unless you voluntarily provide it to us.  We will primarily use your PII to provide information and service offerings to you. We will also use certain forms of PII and Technical Information to enhance our Website operation, improve our internal marketing and promotional efforts, statistically analyze Website use, improve our information offerings, and customize the Website’ content, layout, and services. We may use PII to deliver information or service offerings to you, and to contact you if you request that we do so. Finally, we may use your PII to enforce our agreements with you, including this Privacy Policy. We may also collect certain Technical Information. For example, we may use your IP address to diagnose problems with our servers, software, to administer our Website and to gather demographic information. If your web browser omits “do not track” signals, or you use other mechanisms that provide you the opportunity to prevent the collection of PII or Technical Information about your online activities, we honor these signals or mechanisms by refraining from collecting information about you.

4. Cookie Policy

Depending on how you use our Website, we may store cookies on your computer in order to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file that is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged on to, the area code and zip code associated with your server, and your first name to welcome you back to our Website. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Website may not function properly if you elect to disable cookies.

Types of Cookies We Use

Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preferences
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistics
Statistic cookies help website owners to understand how visitors interact with the Website by collecting and reporting information anonymously.

5. Release of Information

We will not sell, trade, or rent your PII to others. We do provide some of our service offerings through contractual arrangements made with affiliates, service providers, partners and other third parties (“Service Partners”). We and our Service Partners may need to use some PII in order to perform tasks between our respective website, or to deliver services to you. For example, we use Service Partners to assist us in delivering communications to you; collecting PII voluntarily submitted by you; and to analyze Technical Information.

We will choose Service Partners who adopt and promote strong privacy policies. However, the use of your PII by our Service Partners is governed by the respective privacy policies of those providers and is not subject to our control.

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Any other website linked to or accessible through our Website, including those of our Service Partners, have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy prior to sharing PII with them. We are not responsible for the policies or practices of third parties.

Other than our Service Partners, we do not allow third-parties to collect PII or Technical information about you or your online activities when you use our Website.

Occasionally we maybe required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

6. Updating, Deleting and Correcting Information

We believe you should have the ability to access and edit the PII that you have provided to us. You may change any of your PII in your account online at any time by e-mailing usat privacy@medcase.health.

Please include your name and email address when you contact us.

We encourage you to update your PII promptly if it changes. You may ask to have your PII removed from our systems but note that certain Technical Information may not be deleted. In addition, it may be impossible to delete your information completely without some residual information because of backups.

7. Your California Privacy Rights

Upon your request, California Civil Code Section 1798.83, known as the “Shine the Light” law, requires us to provide to you (a) a list of your personal information, if any, which we have disclosed to third parties for direct marketing purposes in the preceding calendar year, and (b) the names and addresses of those third parties. You may make such a request once per calendar year, and we will provide the information to you free of charge. Please send any requests made pursuant to this section to us by e-mail at privacy@medcase.health. However, as defined under Section 1798.83, we do not currently share any personal information with third parties for their direct marketing purposes.

8. User Choices on Collection and Use of Information

We may, from time to time, send you e-mail and/or newsletters regarding information or services that we feel may interest you. Only Medcase Health (or agents working on behalf of Medcase Health and under confidentiality agreements) will send you these notifications. If you do not want to receive correspondence from us, you can“opt-out” by clicking on the “Unsubscribe” link at the bottom of each correspondence.

You also have choices with respect to cookies as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some parts of our Website may not work properly in your case.

9. Security of Your PII

Across our Website, you can be assured that your PII is secure as we strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of your PII. For example:

We work hard to ensure that the data we collect is reliable, accurate, complete and current. We use PII only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

We limit access to PII only to specific employees, Service Partners, contractors and agents who have a reasonable need to come into contact with your information.

Additionally, we also employ a number of physical, electronic, and procedural safeguards to protect PII. Our secure servers and our data centers are protected by encryption, and our servers reside behind firewalls and password protection.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed.

10. Miscellaneous

You must be at least 18 years old to have our permission to use our Website. Our policy is that we do not knowingly collect, use or disclose PII about minor visitors. You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, email address, etc.) by you in the comments you post on the Website’ blogs or in other public areas on the Website, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages (including unwanted spam messages) from third parties. Such activities are beyond our control and this Policy does not apply to such information.  

11. Contact Us

If you have any questions, concerns or inquiries about our Privacy Policy, or our use of your PII, or our privacy practices, please contact us by e-mail at privacy@medcase.health. 

Last updated: February 18, 2022
This privacy policy applies between you, the User of this Website and Medcase Health, the owner and provider of this Website. Medcase Health takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at:
www.medcase.health/privacy-policy. Please read this privacy policy carefully.

Definitions and interpretation
1. In this privacy policy, the following definitions are used:Data collectively all information that you submit to Medcase Health via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

GDPR the General Data Protection Regulation (EU) 2016/679;

Medcase Health, or us Medcase Health, a company incorporated in England and Wales with registered number 11164150 whose registered office is at Queens Yard, Unit 6, White Post Lane, London, England, London, E9 5EN;

UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you any third party that accesses the Website and is not either

(i) employed by Medcase Health and acting in the course of their employment or

(ii) engaged as a consultant or otherwise providing services to Medcase Health and accessing the Website in connection with the provision of such services; and
Website the website that you are currently using, www.medcase.health, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation:

the singular includes the plural and vice versa;
references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
a reference to a person includes firms, companies, government entities, trusts and partnerships;
“including“ is understood to mean “including without limitation“;
reference to any statutory provision includes any modification or amendment of it;the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy

3. This privacy policy applies only to the actions of Medcase Health and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4. For purposes of the applicable Data Protection Laws, Medcase Health is the “data controller“. This means that Medcase Health determines the purposes for which, and the manner in which, your Data is processed.

Scope of this privacy policy
5. We may collect the following Data, which includes personal Data, from you:

gender;
contact Information such as email addresses and telephone numbers;demographic information such as postcode, preferences and interests;IP address (automatically collected);
web browser type and version (automatically collected);
operating system (automatically collected);
a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
in each case, in accordance with this privacy policy.

How we collect Data
We collect Data in the following ways:

gender;
data is given to us by you;
data is received from other sources;
and data is collected automatically.
Data that is given to us by you

7. Medcase Health will collect your Data in a number of ways, for example:

when you contact us through the Website, by telephone, post, e-mail or through any other means;
when you use our services;
in each case, in accordance with this privacy policy.

Data that is received from third parties

8. Medcase Health will receive Data about you from the following third parties:

Google analytics;
Data that is collected automatically

9. To the extent that you access the Website, we will collect your Data automatically, for example:

we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies“.

Our use of Data
10. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

internal record keeping;
improvement of our products / services;
in each case, in accordance with this privacy policy.

11. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights“ below).

Who we share Data with
12. We may share your Data with the following groups of people for the following reasons:

any of our group companies or affiliates - _______________;
our employees, agents and/or professional advisors - _______________;
in each case, in accordance with this privacy policy.

Keeping Data secure
13. We will use technical and organisational measures to safeguard your Data, for example:

access to your account is controlled by a password and a user name that is unique to you.
we store your Data on secure servers.

14. We are certified to GDPR. This family of standards helps us manage your Data and keep it secure.

15. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@medcase.health.

16. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention
17. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

18. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights
19. You have the following rights in relation to your Data:Right to access - the right to request

(i) copies of the information we hold about you at any time, or
(ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.“ Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase - the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data - the right to “block“ us from using your Data or limit the way in which we can use it.
Right to data portability - the right to request that we move, copy or transfer your Data.
Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@medcase.health.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner‘s Office (ICO). The ICO‘s contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes in business ownership and control

24. Medcase Health may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Medcase Health. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

25. We may also disclose Data to a prospective purchaser of our business or any part of it.

26. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies
27. This Website may place and access certain Cookies on your computer. Medcase Health uses Cookies to improve your experience of using the Website. Medcase Health has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

28. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

29. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Medcase Health to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

30. This Website may place the following Cookies:

Type of Cookie Purpose

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

31. You can find a list of Cookies that we use in the Cookies Schedule.

32. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

33. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

34. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

35. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

36. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

37. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

38. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

39. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy
40. Medcase Health reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Medcase Health by email at info@medcase.health.

Attribution
41. This privacy policy was created using a document from some Lawyer 

Cookies

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Analytical/performance

We use the following analytical/performance cookies:
Description of Cookie Purpose
Google Analytics

We use this cookie to help us analyse how users use the website
Description of Cookie Purpose

Google Analytics
We use this cookie to help us analyse how users use the website
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.